Communication Skills
You Will Learn How To
- Achieve results in your communications with others
- Build collaborative relationships that emphasize trust and respect
- Communicate effectively using simple, concise and direct language
- Enhance your active listening skills to anticipate and avoid common misunderstandings
- Foster cross-cultural understanding in your workplace
- Eliminate the roadblocks that undermine your ability to communicate effectively
About the course
| Level | Intermediate |
|---|
Dates Available
There are currently no open publicly scheduled dates for this course. We can offer you private training or an on-site training visit at your location.
Contact us now to find out more.
| Level | Intermediate |
|---|
- Assertiveness - The difference between being assertive and aggressive.
- Principles - The basic rules of communication.
- Barriers - Common barriers to effective communication.
- Clarity - How to get your message across clearly; what tone and language to use.
- Conversation - Learn to make conversation flow easily.
- Questioning - How to ask questions to get the right answers.
- Building - Build work relationships with your new skills.
- Confidence and self esteem - How to overcome nerves and shyness.
- Feedback - How and when to use it.
- Dealing with difficult situations.
- Dealing with criticism.
| Level | Intermediate |
|---|
Communications training develops necessary skills for individuals to be effective in business. Effective communication is vital for the success of personal interactions and for organizational communication. Communication skills are particular to various situations. It is thus imperative to undergo communications training to develop and improve communication skills related to various roles in organizations. Communications training must balance both theoretical and practical skills required for good communication.
Module Aim
The aim of the module is to get individuals to understand that people communicate in different ways, and that different styles may need to be adopted. A message given is not necessarily picked up the way we intend it. We also look at perceptions, and the assumptions people make.
| Level | Intermediate |
|---|
On successful completion of the course, delegates will receive a Daralinn Certificate of attendance.
There are currently no open publicly scheduled dates for this course. We can offer you private training or an on-site training visit at your location.
